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Customer SupportFreemiumVerified

Tidio

AI chatbot and live chat for small businesses and e-commerce.

Visit Tidio@tidioapp

About Tidio

Tidio combines live chat, email, and Messenger in one inbox, with an AI chatbot (Lyro) powered by Claude. Lyro handles FAQs automatically, escalates when needed, and trains on your website content in minutes. Strong Shopify and WordPress integrations.

Key features

  • Lyro AI chatbot (Claude-powered)
  • Unified inbox
  • Shopify integration
  • Visual chatbot builder
  • Analytics

Pros & limitations

Pros

  • Very affordable for SMBs
  • Quick setup
  • Strong e-commerce integrations

Limitations

  • Lyro conversation limits on lower tiers
  • Less powerful than enterprise tools
Alternatives

Tools similar to Tidio

If Tidio doesn't fit, here are the closest alternatives in our directory.

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Zendesk AI

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